Privacy Policy

The controller of your personal data is SC NORMANDIA SAFETY PROTECT SRL, based in Oradea, str. Menumorut no. 18, Bihor county, registered at the Trade Registry under no. J05/286/2021, VAT ID 43672803, email: office@normandiasp.ro, phone: +40 770 445 207.

We collect information provided directly by you when placing an order, creating an account, or subscribing to the newsletter: full name, shipping address, billing address, phone number, email address, and tax registration details (for companies). We also automatically collect IP address, browsing data, and preferences through cookies.

Data is processed for: order receiving, validation, invoicing, and shipping (contract performance); fulfilling legal tax and accounting duties; customer support; sending promotional newsletters (strictly based on your explicit consent).

Data may be transferred to trusted partners strictly needed for order fulfillment: courier companies, certified online payment gateways (Netopia Payments), invoicing software providers (SmartBill), IT and hosting providers, and public authorities under legal obligations.

We retain personal data for the duration of your user account or as necessary to fulfill business purposes and legal archiving requirements (e.g. accounting documents are retained for 10 years by law).

Under the law, you have: the right of access, rectification, erasure (the right to be forgotten), restriction of processing, data portability, opposition to processing, and the right to withdraw consent at any time without affecting past processing lawfulness.

We apply appropriate technical and organizational measures to ensure security matching risks, including SSL/TLS encryption, cryptographic password hashing, and access strictly limited to authorized personnel.

To exercise your rights or ask questions, contact us at: office@normandiasp.ro. You also have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP - www.dataprotection.ro).